EMS Operations at Rice

1. Is Rice University EMS (REMS) always on call?
2. How is REMS staffed?
3. What do "EMT" and "EMS" stand for?
4. Is there a fee associated with the service that REMS provides?
5. How do I obtain more information about REMS?
6. What happens when I call extension 6000 for EMS?
7. Do I have to go to the hospital if I call for EMS?
8. Will I get in trouble if I am underage and have consumed alcohol?
9. What is the difference between REMS and other EMS agencies what level of service does REMS provide?
10. How do I contact REMS in an emergency?
11. How do I get involved with REMS?
12. Is my out-of-state EMT certificate valid in Texas?
13. How can I obtain CPR and automated external defibrillator training?
14. What is an AED and why are they so important?
15. How is REMS funded?
16. How often does REMS get called for service?
17. Do EMS agencies have physician oversight?
18. Does REMS offer any training?
19. Who is the membership of REMS?

Is Rice University EMS (REMS) always on call?

REMS is on call 24 hours a day, 7 days a week. There may not be coverage during the winter recess and during other holidays. When not in service, your request for emergency medical services will be forwarded to the Houston Fire Department. REMS is in service during the summer months.

How is REMS staffed?

At a minimum, REMS always has one EMT-Intermediate Supervisor on call. More typically, when school is in session, the on duty team consists of the Supervisor and 2-3 other volunteer EMTs.

What do "EMT" and "EMS" stand for?

An "EMT" is an emergency medical technician. This individual is certified by the State of Texas to perform certain out-of-hospital interventions such as bandaging and splinting, spinal immobilization, oxygen administration, and automated external defibrillation. There are also two higher levels of EMT. An EMT-Intermediate can perform intravenous fluid therapy, administer certain medications intravenously, and perform advanced airway procedures. A certified or licensed Paramedic, the highest level of EMT, can additionally administer a multitude of medications, perform manual defibrillation, and may perform other invasive procedures, as permitted by the agency's medical director.

"EMS" stands for emergency medical services.

Is there a fee associated with the service that REMS provides?

REMS evaluates and treats all patients free of charge. If ambulance transportation or a visit to a physician is required, then there will be a charge incurred for those services.

How do I obtain more information about REMS?

Please see our contact information page, or visit our office in the Police Department at Rice University, inside entrance number 8 of the University.

What happens when I call extension 6000 for EMS?

The Rice University Police & EMS Dispatcher will request a minimum amount of information from you (see our Emergency Information Page). Once the information is obtained, the call is dispatched via radio and alphanumeric pager to the on duty EMS personnel. The EMS Supervisor responds in a marked, departmental emergency vehicle and the other EMTs on call generally respond by privately owned vehicle with a full set of medical equipment. The team converges on the scene of the emergency and patient evaluation and treatment begins.

Do I have to go to the hospital if I call for EMS?

If you request EMS, you will be evaluated and treated by a team of trained EMTs. After evaluation, you will receive advice as to whether you require further evaluation by a physician and what the most appropriate means of transport is (i.e. ambulance, police escort, private vehicle). Unless your mental status is impaired, the decision to seek further evaluation and the means of transport is ultimately your decision. REMS may have to consult with the parents of patients that are under the age of 18 in order to make treatment and transport decisions.

Will I get in trouble if I am underage and have consumed alcohol?

REMS and the Rice University Police Department both encourage students to call for EMS evaluation if you have any doubts about a person's (or your own) well being. You will not receive disciplinary action in instances of your calling help for medical evaluation. See our statement on this topic.

What is the difference between REMS and other EMS agencies what level of service does REMS provide?

Currently, REMS provides basic life support (with automated defibrillation capability) first response service to the Rice community and the surrounding streets. This means that REMS responds rapidly with a team of trained individuals that are capable both of evaluating medical illnesses and injuries and treating patients with the same equipment that would be found on any basic ambulance. REMS has been funded by the university to upgrade its level of care to the advanced life support level (which would allow for more advanced treatment options). Currently, Rice EMS is pursuing options that would allow for an advanced life support upgrade.

"First response" means that REMS provides rapid response and on scene interventions. REMS does not currently provide transport for its patients to the emergency room. If ambulance transport is required, then the Houston Fire Department is contacted.

How do I contact REMS in an emergency?

REMS is dispatched by the Rice University Police Department. In an emergency, call campus extension 6000, pick up any blue light emergency phone, or activate any elevator phone. If using a cellular phone, you must dial 713-348-6000.

How do I get involved with REMS?

In order to volunteer for REMS, you must be minimally certified to the EMT-Basic level in the State of Texas and affiliated with Rice University. EMT courses may be taken each spring semester at Rice, or through one of many other EMS education programs, such as those offered at community colleges. Once you have an EMT certification, you may apply for membership. Once this is completed, you will be required to learn and take exams over our treatment protocols and then attend a new member orientation training session.

Is my out-of-state EMT certificate valid in Texas?

If you hold an out-of-state EMT certificate, you must apply for reciprocity into the State of Texas. This process entails the completion of an application and an administrative fee. Further information and the reciprocity application can be obtained online from the Texas Department of Health Bureau of Emergency Management.

How can I obtain CPR and automated external defibrillator training?

CPR and automated external defibrillator training is provided by REMS. REMS periodically (generally once a month, or depending upon demand) offers such training. A nominal fee is associated with the course, which covers the cost of course materials and instruction. An information request form can be submitted on our web page. Otherwise your local chapter of the American Red Cross or American Heart Association will be able to provide you with training.

What is an AED and why are they so important?

An AED is an automated external defibrillator. These are small, portable devices (about the size of a laptop computer) that are designed to be used by the lay public when resuscitating a person in cardiac arrest (no pulse). They rapidly and accurately analyze the need for electrical therapy for a pulseless individual. If the AED determines that an electrical shock is indicated, it will charge itself and then instruct rescuers to deliver a shock. Once a person's heart stops beating, irreversible brain cell death will begin within only about 4 - 6 minutes. Administering cardiopulmonary resuscitation and utilizing an AED can greatly increase the chance that the person will enjoy a complete neurological recovery. For each minute that passes without defibrillation (or the delivery of an electrical shock to a pulseless patient), there is a 10% decrease in that person's chance for survival.

AEDs are currently being placed in public locations so that they can be rapidly deployed if someone collapses. Some of the more common locations of AEDs are airports, casinos, certain municipal buildings (such as within the City of Houston), and office buildings.

At Rice University, one AED is carried by the EMS Supervisor and one is carried by a Rice University Police Department patrol officer. A proposal for wider access to AEDs on campus is currently being reviewed. Two public access AEDs have already been placed the Recreation Center and Facilities and Engineering.

How is REMS funded?

The majority of REMS' budget comes from a portion of the student health service fee. A second portion is a fixed amount that comes from parking fines generated by the Rice University Police Department. All enhancements to the EMS budget are funded by the university's general budget fund.

How often does REMS get called for service?

In 2001, REMS treated 648 patients. This translates to an average of just under 2 patients each day. In relation to the population of the Rice community, REMS is considerably busier than most other collegiate EMS agencies.

Do EMS agencies have physician oversight?

Every EMS agency in the State of Texas must have physician oversight. All EMS personnel operate under the standing delegated orders and treatment protocols of the agency medical director. REMS' medical director is Carolyn S. Galloway, MD.

Does REMS offer any training?

REMS offers CPR and AED training, alcohol information management training, and emergency medical technician training. Please visit our education page for further information.

Who is the membership of REMS?

The majority of the REMS membership consists of full time students who have training as EMTs. These individuals volunteer their time to ensure that the Rice community has the very best and most efficient emergency response available. Some of our EMTs are Rice staff members or cross-trained police officers. The EMS department is overseen by a full time EMS Director that reports directly to the Chief of the Rice University Police Department.